Things aren’t always kittens and roses in business, so why would you think we only get to focus on the positives when it comes to Social CRMs? Now, before you go and grab a box of tissues and put on your favorite Break-Up Mix CD, I want to let you know that we won’t be…
I’m sure you’ve heard, but there’s an event going on in London called the Olympics. This year, 205 nations will converge and compete in 300 games. That’s a total of 61,910 experiences for nations (I’m not calculating the individual athletes for each nation – but just know that it’s hundreds of thousands, if not millions,…
It may seem a bit wonky that we’re only getting to a post titled “Defining Social CRM” sixty posts into the blog. It also may seem a bit wonky that I used the phrase “a bit wonky” three times (so far) in a post about business systems. While defining Social CRM is something we’ve touched…
This is the conclusion to Monday’s epic Breaking Bad-themed post, Social Business Lessons From Walter White, Pt. 1. So far, Walter’s granted us wisdom on creating products and services worth talking about, telling your story in a professional manner, and taking a stand to truly own your brand the way you want, but there are…