Here we are, only two posts into our series on Social CRM in 2012 and I’ve already talked about experiences twice. The first time was when we talked about Gamification and the next time will be this post, which the title should give it away that it will be mentioned. This trend truly took wings…
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Good morning (or afternoon, if that’s when you’re reading this). It’s a new week and time to dive into a new set of ideas and theories surrounding our lives in Social CRM. Today’s post is going to be a little bit different than some of the others, though. Instead of diving into a full topic,…
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